About Residenza

An estate agency that stays small on purpose

Residenza started in 2008 with one desk on Upper Street. Three offices later, every agent still covers a patch they can walk in an afternoon.

The open-plan Residenza office, with oak floors, glass partitions and green armchairs

Our story

One desk, one street, one idea

Eleanor Hart opened the first office after twelve years at a large chain, convinced that people selling the most valuable thing they own deserved more than a rota of negotiators. The idea was simple: one agent, from the valuation to the keys, on a patch small enough to know properly.

The Notting Hill office followed in 2014 and Clapham in 2019. Each one opened only when we had an agent who already lived there and wanted to run it. We still turn down instructions outside our six neighbourhoods, and still answer the phone ourselves.

the year we opened on Upper Street: 2008
offices: Islington, Notting Hill, Clapham: 3
homes sold and let since then: 4,100+
of our clients come back or refer a friend: 71%

What we believe

Four rules we have kept since the first sale

Honest prices
We would rather lose an instruction than win it with a number we cannot achieve.
Local, properly
Every agent lives or has lived on their patch. Most of our buyers find us on foot.
One person throughout
The agent who values your home shows it, negotiates and sees it through.
Better homes
We point every seller and landlord to the energy improvements worth making first.